When
collecting my audience feedback, I chose to use the form of a questionnaire.
Using a questionnaire allowed me to ask a variety of questions to my target
audience about a number of elements to do with my work, rather than having to
try to have a conversation with someone and potentially getting answers that
weren’t helpful, asking people who weren’t in my target demographics or asking
irrelevant questions in conversation. I chose to post my questionnaire online
rather than physically handing it to people which allowed me to send my
questionnaire to a large group of people at one time and also eliminated the
potential for the Hawthorne effect which essentially means a person
may change what they say about your opinion because they know that it could
offend you etc.
When
it came to choosing questions to ask, I wanted to choose questions that would
allow me to gain information about the people answering the questions, where
they were from, and their personal preferences in media and music videos. I then
wanted to gain an understanding of how people felt about my work and whether it
was made to a professional standard.
I
aimed to gain around 15 responses to my survey which I achieved but found that
my results were hard to display some were bias to one answer. For example, in
the question that asked for a person’s gender, many of the people who took the
survey were male, making this hard to display in a way that looked effective. Similarly,
in some questions, like asking if my products were promoting the same band, the
answer was unanimous which meant it was difficult to display and draw conclusions
from. As a ‘producer’ of media, some of
my results were less helpful than others, especially when all of the answers to
one question are the same. As helpful as that is when it comes to knowing that
my work in understandable etc, it doesn’t give me any constructive criticism on
how to make my work better or where I could have done something differently.
The
below powerpoint shows my results that were collected from my online survey
that gained around 15 replies.
The first section of my survey concerned the demographics of
the people answering my survey. My first question asked the gender of the
person taking part. I felt this was important as it allowed me to gain a wider
understanding of my demographic and their preferences is music depending on
their gender and allowed me to draw conclusions from this. This question was
answered mainly by people who identified as male. This altered my results in
the sense that it did not give a subjective opinion from people who identified as
either gender which meant I could have gained a more bias result at the end of
the survey. Personally, I don’t think this highlights any strengths nor
weaknesses of my work as this is the most basic question of the survey that doesn’t
particularly relate to my productions.
Questions 2 and 3 were similar in the sense that they were
both created in order to find out more about the person answering my survey. Question
2 asks about the person’s age and question 3 asks about how often they listen
to music. These questions again gave me more of an insight into the person who
was answering my survey but also their listening habits when it comes to music.
The majority of people answering my survey were in the age bracket 12-17. This,
to me, gave an indication that people of a younger age, who may have more free
time, were more likely to answer my survey, similarly, the results that
followed from this demographic were much more positive than that of older aged
answerers as the younger demographics may be much more likely to like the genre
of my music but also my productions as they may be more difficult for someone
of an older age bracket to interpret and understand for themselves. Question 3
was asking how often the people answering the survey listened to music. No one
who participated answered with ‘none of the time’ which could draw a conclusion
that music is extremely prominent in society. The majority of people who
answered the question chose the option of ‘All of the time.’ When looking into
this, I saw that this again was answered by people in the 12-17 demographic, reiterating
my point that music is something that is extremely prominent in society. Again
it highlights that younger people have more time to do activities of leisure,
such as taking time to listen to music. Again, these 2 questions don’t particularly
show any positives or negatives of my productions but allow me to understand
more about my demographics.
Question 4 asked where the people who took part in my survey
lived. This again was to help me understand my demographics and interpret the people
who answered my survey’s answers. The people answering the questionnaire were
given 3 options as to where they lived, they essentially asked if the person lived
in the city centre or not. This gained a majority of answers that identified as
people living outside of Norwich. This, along with the persons other answers
allowed me to make assumptions on a person’s background. For example, one person
who said they lived in the city were much more open to my music video and the
genre of it, where as a person who said they did not live in the city may have
lived somewhere where they’re not particularly open to the influences of music
that isn’t say ‘Chart music’ which meant they could potentially object to my
work which was clear in one person’s answers who said they like pop music, didn’t
understand the story behind my music video, rated the video 7 out of 10 and
that they wouldn’t buy the album based on the artwork and the video.
Question 5 asked about the person answering’s favourite
genre of music. This question would allow me to draw conclusions about people’s
opinions of my work before they had a chance to answer the questions about it. For
example, the people who answered that their favourite genre of music was rap wouldn’t
be drawn to my work and may answer more critically than a person whose
favourite genre was indie. The majority of people who answered my survey said
their favourite genre was rap which made me think the results of my genre would
be a lot more negative as they would personally choose music of my genre or
watch a video in that genre.
Question 6 asked whether the surveyors understood the story
behind my music video, after having watched the video, looking at the CD cover
and the advert for it. The majority of
people answered yes which to me, highlighted as positive point as it meant my
work was readable. The other responses I received identified that the person
either wasn’t sure or had no idea what the story behind my video was. This was
a negative for me as it meant that my productions weren’t as readable as I thought
they may be which allowed me to rethink my ideas. I thought that perhaps I
should have made the story in my music video easier to understand and then use
something, like a screenshot, from my video to link all 3 elements together. This
would have eliminated the answer where people didn’t particularly understand
what was going on.
Question 7 asked if my CD cover and advert were promotion
the same product. This was a simple question that meant it was a ‘yes’ or ‘no’
answer. Luckily for me, everyone asked answered yes. This to me was an obvious
answer as, I know it was my own work, but I had done it on purpose by including
a pack shot, which is where the album cover can be seen on the promotion for
the album as it makes it more identifiable for the consumer. This was something
that was positive for me as I knew I had done this effectively and it could
work if I was to market this album professionally, although it does not
generically link to my music video.
Question 8 asked people to rate the ‘realness’ (how
professional) of my music video. This gave the people answering my survey a
chance to be honest about the music video they had seen. To my surprise, the
lowest answer I received was 7. This was hugely positive for me as it meant
that my video wasn’t as mediocre as I had first thought. The majority of people
answered a score of 8 which again was positive for me as some of the people who
has answered with an 8 were the people who were critical of my work in previous
questions and didn’t like the indie genre. This gave me hope that my music video
wasn’t too genre specific but could be watched by people who don’t particularly
follow the indie genre.
Question 9 was another positive question for me. It asked
whether they would buy the album based on how it looks. This was essentially to
evaluate my CD cover and the standard it was made to. There were 3 options for
the question which allowed people to be honest about this aspect, rather than
the video. To my surprise, again, no one answered no. this was positive for me
as it meant I had created an album cover that a person may pick up in a shop
and think that that imagery was clever and that they would buy it purely based
on that. Even though the main answer given was maybe, I wasn’t particularly
offended by this as I saw the positive side of it as it meant that people could
see my work in a shop and thought it was effective. I think this answer was
also dependant on the person’s music preferences as you wouldn’t buy an indie
album if you liked rap just because it looked cool.
Question 10 asked a similar question to 8. It was about whether
my CD cover and advert were made to a professional standard. Out of 15 replies,
one person answered no which again was positive for me as it meant it meant my
advert and CD cover were effective for the use in which I had intended them to
be. It also meant that it would make the poster identifiable if a person were
to see it, they could go online or into a shop and find the album cover and
know that it was the CD that was being promoted in the poster.
After I had asked questions that had more closed answers, I decided
to verbally question the people involved. I asked questions like ‘why did you
answer in this way’ for example, the question regarding whether people understood
the narrative of my video. I asked one person who answered no to which their answer
was ‘It was confusing and I didn’t get why she was wearing a mask’ this, to me
highlighted a strong negative in my work. This meant that my music video wasn’t
entirely readable and that if I could do it again, I would perhaps make the beginning
of the story more obvious as to what is happening and why my character is
wearing the mask. I also spoke to people who answered yes to that question, one
of which said ‘I like the way you used the mask so the girl had something to
hide behind’ this made me feel more confident about the narrative of my video
and whether it was easy to understand. It also made me think that perhaps this person
had just read further into the meaning of the video than the people who had
answered ‘no.’
The unanimous answer for the question concerning whether all
of my productions were promoting the same product felt like a huge positive to
me. This meant that I had made strong links between my CD cover, advert and
music video. This meant I had successfully learned how to use a pack shot and I
could effectively take on image from my video and relate to other aspects of
the promotion for my band.
I also spoke to people about their ratings of my music video
and whether it looked professional or not. I spoke to one of the people who
answered with a score of ‘7.’ This was a fellow media student who had watched
my work progress which allowed him to be honest when he spoke about the outcomes
of my work. He highlighted many negatives like the readability of my work and
the fact that if you had never seen the story line you may not understand what
was going on. This was something that I had already imagined would be an issue
which, if I was to create my video again, I know I would try to make the story more
obvious. He told me some positives of my work too including the colour palate of
my music video and the way the final scenes were shot. These comments highlighted
positive elements of my video that I may not have picked out myself.
I decided to find out why the person who answered my
question about my Digipak not being made to a professional standard felt that
way. Again, it was apparent that she was also a media student who wanted to
provide me with constructive criticism rather than to just agree with the
majority of answers. She said that she didn’t like my inside panels as she
thought they both looked tacky. She also said that the use of different fonts
was a bit ‘confusing.’ This highlighted a negative point for me and made me
think that if I was to create the album cover again, I would aim to establish
the identity of my band by keeping my fonts similar to almost create a theme. She
also stated that the colour pallet of my album cover, advert and music video
did not match. She said that the album seemed gloomier than the music video
which conveyed opposing messages. This made me think that I should have
de-saturated my music video more if I wanted to make a stronger connection between
all of the elements of my digipak.
In conclusion, my survey allowed me to gain
positive and negative feedback so, if I was to do this again, I would know the
strengths and weaknesses of it. For example, I would make the story behind my
video more easily interpretable but I wouldn’t change the images I used for my
CD and advert as they received the most positive feedback in the way I wanted
them to, for example, I wanted people to be able to see that they were
promoting the same product and my feedback showed that they were. I felt that
following up my survey with verbal explanations allowed me to gain a much
deeper understanding of people’s opinions of my work and where the strengths
and weaknesses were present. I also felt that my target audience were reached
and answered the survey in a way that was expected which allowed me to draw the
conclusions that I had been genre specific, sometimes too much so, but this
allowed me to see that, for people that answered that indie was their favourite
genre answered my survey in the way that I thought they would which mean t my
work identified with the genre. Overall, I felt the main weaknesses were the
readability of the storyline in the video and the fact that the colour pallets
in my music video and CD promotions did not match. In terms of strengths, I think
it was clear that all of my productions were promoting the same item and I think
the use of the mask as a signifier and a way of creating a stronger brand
identity was good as it allowed me to link all 3 elements.
Well done for asking demographic questions - to establish whether you're asking the right people, however, I feel like you needed to dig a little deeper with your questions about your productions. Maybe some qualitative questions would have helped you establish what people meant by their answers. I would also have liked your write up of the answers to be more focused on the strengths and weaknesses of your productions.
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